Terms & Conditions

Venture Fiji recommends that you purchase a travel protection plan.


Travel documents and tickets, transfer and departure details will be sent approximately two weeks prior to departure, after receipt of final payment.

Note: Entry to another country may be refused even if the required Information and Travel Documents are valid and complete.


US and Canadian Citizens: No visa is required. A visitor permit valid for 4 months issued on arrival. Travelers must hold a passport valid at least six months (180 days) on entry with one blank visa page and hold proof of onward/return flights. All other passport holders please ask your Venture Fiji Travel Specialist for details.


The Fiji Islands are a very safe and welcoming destination. However, prior to any international travel, we recommend that you check the State Department’s Website for any warnings or alerts related to international travel or specific countries in your itinerary.


For the most current worldwide health information, including travel alerts for specific destinations due to COVID-19 or other health related concerns, consult your family physician. Travelers should also refer to the official website for the Centers for Disease Control and Prevention or call the CDC at 1.800.232.4636 for full details prior to travel. You’ll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more.


It is the responsibility of the traveler to read, understand and comply with all government and airline regulations, conditions and requirements related to COVID-19. As stated below, Venture Fiji, or its affiliates, shall not be responsible for any travel restrictions, delays, interruptions, or additional costs related to Force Majeure, more specifically COVID-19. There will be no refund for unused land arrangements after departure from North America.

For safety information related to your planned destination, we recommend visiting the State Department travel website. For medical and health information, we recommend the Centers for Disease Control website.  For the latest COVID-19 guidance, we recommend checking your airline’s website as well as the tourism board, for your destination.  

Please note, we bear no responsibility for COVID-19 related requirements that travel suppliers and governments may impose from time to time, such as health affidavit forms, required vaccinations, health screenings prior to departure or upon arrival, face coverings, or quarantines. If rescheduling due to COVID-19, we will waive the Venture Destinations amendment fees associated with the first date change as part of our “Book with Confidence!” policy.  For subsequent changes and rebooking services we will charge a nonrefundable fee.


All prices are quoted in US dollars. Because of the potential volatility of global exchange rates, we recommend you confirm our price at time of booking. Prices have been calculated based on tariffs and rate of exchange at time of publication for specific travel dates and a specific final payment date. Prices may be subject to change as a result of the increased volatility in the global financial and currency markets due to COVID-19 or other global economic factors that cause a significant change in currency exchange rates. If your trip or final payment is delayed, new taxes are introduced, and/or fuel surcharges increase these factors may increase your price as well, up until final payment is received. Once we have received your deposit you would be given the opportunity to pay in full to avoid a price increase (should it occur). Once final payment is received, all prices will be guaranteed for your currently scheduled travel dates. Should your travel dates or final payment date change, your package pricing may need to be recalculated. Please note any local fees or taxes may still increase.  


All bookings require a minimum NON-REFUNDABLE deposit of at least $600 per person, plus the cost of international airfare (possibly higher depending on your itinerary and the resorts selected), due at time of booking. Reservations which include airfare for international flights require full payment for the current price of the flights as part of the non-refundable deposit as well. The deposit will not be processed unless we have your itinerary confirmed as requested. Some tours and arrangements can require a higher deposit and earlier final payment. The exact amount will be advised at the time of booking. Insurance, which is recommended, must be paid in full when purchased and must be purchased prior to final payment.

Your Travel Specialist, our operations staff, and our agents in your destination work very hard to plan and arrange your travel and provide continuing assistance, advice and support.  In order to perform these professional services, a non-refundable deposit is required.  Your deposit covers fixed expenses and reservation costs associated with planning your trip, arranging confirmations and services with your hotels and tour operators and, if applicable, purchasing non-refundable, international and inter-island airfare.  These costs are unrecoverable in the case of a cancelation by any party, which is why they are non-refundable.

If you must postpone or reschedule your trip due to COVID-19, or if your flight is cancelled by the airline, this does not waive the non-refundable nature of your initial deposit.  However, your deposit is fully protected through our “Book with Confidence” policy and 100% of the deposit is applied toward the quoted price of your vacation or honeymoon.


The balance of your Fiji vacation or Fiji honeymoon will be due in full at least 45 days prior to departure (potentially 60 days depending upon the resorts selected). For bookings within 45 days of departure, full payment will be due within 5 business days of your Fiji confirmation. Clients are free to pay in installments at any time before your final payment due date. Confirmation of your payment will be noted and applied to your invoice amount. If the balance is not paid by the stipulated date, the right is reserved to cancel the booking(s) without further notice and without refund of deposit.


Cancellations received more than 45-75 days prior to departure will incur a loss of the non-refundable deposit as specified above. Cancellations are subject to additional fees of at least $500 per person in addition to the non-refundable deposit, plus some resort deposits are non-refundable. All airline tickets are non-refundable. If cancellation occurs within 45 -75 days prior of your departure date (depending upon the resort), the fee is at least $500 per person, plus any other penalties (up to 40% of package price for cancellations 75-61 days prior to departure and 60% – 100% for cancellations less than 61-31 days prior to departure, see resort cancellation policy for specific details), and any other applicable supplier and resort charges. Client requested changes made after booking will incur a change fee of at least $50 per passenger plus any applicable supplier charges. Select resorts charge non-refundable deposits and charge full payment if canceled within 60 days of arrival. Other specific supplier and airline cancellation penalties may apply in addition to cancellation and amendment fees charged by Venture Fiji and its industry partners and affiliates. There will be no refund for unused land arrangements after departure from North America. All cancellations required in writing.


We recommend that you purchase a third-party travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. For most providers, COVID-19 is still considered a covered event if you, a family member, or a traveling companion contract the virus. If you are concerned about cancelling due to the spread of COVID-19 at your home or destination, consider a specific type of benefit called “Cancel for Any Reason” that would protect 75% of your trip expenses. Please note that, unless you buy a Cancel for Any Reason policy, most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. Some potential benefits, such as Cancel for Any Reason or a pre-existing condition waiver are time sensitive benefits that must be purchased within 14-21 days from your initial trip deposit date.

Industry experts recommend that you purchase a travel insurance policy issued by an independent, third-party provider that is not a part of, or owned by, the travel company through which you book your trip. That way you are assured of fair and impartial treatment. Each client agrees that any uninsured losses are not the responsibility of Venture Fiji, or its affiliates. It is sole responsibility of the client to evaluate and purchase a policy with appropriate coverage. Venture Fiji does not own or operate a travel insurance provider.


Venture Fiji, or its affiliates, shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever, resulting from events beyond our or a supplier’s reasonable control, including but not limited to acts of God, strikes, lockouts or other labor disputes or disruptions, wars, pandemics, blockades, insurrections, riots, earthquakes, weather conditions, floods or acts or restraints imposed by government authorities for any reason including, but not limited to, COVID-19 travel restrictions.


These may differ from those found in your country of Origin. The standards and conditions there with respect to the provision of utilities, services, and accommodation may also differ from those found in your country of origin.


Once a booking has been made, any change is subject to a communications fee of $25 per change. Once documents have been issued, any change will be subject to a minimum administration fee of $50 in addition to communications charges.

The first schedule change due to COVID-19 is complimentary, as a courtesy to our clients. After the first itinerary change, Venture Destinations must charge a fee to cover time and expenses associated with rebooking your trip. For involuntary changes, related to border closures, the schedule change fee is reduced to $50 per person. For schedule changes not mandated by border closures, Venture Destinations will need to charge its standard itinerary rescheduling fee of $125 per person.


Venture Destinations (Venture Tahiti, Venture Fiji, Venture Australia, and South Seas Adventures) are divisions of Latitude Ventures, LLC, a Florida limited liability company. Latitude Ventures, LLC, and/or their agents or suppliers, act only as agents for the client in all matters pertaining to travel. They assume no responsibility nor liability in connection with the service of any train, vessel, carriage, aircraft, motor or other conveyances which may be used, either wholly or in part, in the performance of its duty to the passenger; neither will it be responsible for any act, error, or omission, or any injury, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle or through the neglect or default of any company or person engaged in conveying the passenger; or for any hotel proprietor, or hotel service, or for any other person engaged in carrying out the purpose for which tickets or coupons are issued.

In the event that it becomes necessary or advisable for the comfort or well-being of the passengers, or for any reason whatsoever, to alter the itinerary or arrangements, such alterations may be made without penalty to the operators. Additional expenses, if any, shall be borne by the passengers, conversely refund will be made to the passengers if any saving is affected thereby. The Airlines concerned are not to be held responsible for any act, omission, or event, during the time passengers are not on board their planes or conveyance. The passage contract in use by the Airlines concerned, when issued, shall constitute the sole contract between the Airlines and the purchaser of these tours and/or passenger. The right is reserved to withdraw any or all tours should conditions warrant, also to decline to accept or retain any passengers as members of the tours. Venture Fiji, Latitude Ventures, LLC, or their agents or suppliers can assume no responsibility for lost tickets or coupons.

We are not responsible for and shall not be liable for the acts or omissions of travel suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, failure to honor future trip credits, the failure to transfer preferred seating payments to new flights, or other amendment or cancellation fees they may charge.  We also have no special knowledge of the financial condition of the suppliers, and we have no liability for recommending a trip credit in lieu of a refund.

If requested, we will assist with obtaining any refunds due or rebooking trips using future credits.  If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it (a non-refundable fee may apply).  Please note, that most special offers are only extended to new bookings and we cannot guarantee successfully rebooking with new special offers on your existing itinerary.  Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.


Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. If you do not understand these restrictions, contact your airline or go online to www.faa.gov.


All passengers should always check the list of countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft on the DOT’s website, as this list is updated from time to time: www.dot.gov.


Venture Fiji, as a division of Latitude Ventures, LLC (dba Venture Destinations), books travel for its customers through its affiliates and industry partners which include various wholesale suppliers. Many of our terms and conditions are dictated by our travel partners. When you book travel or buy products through external links on our site, we may earn an affiliate commission at no cost to you. We are not responsible for any products ordered from our affiliate merchants and we cannot be held responsible for any actions of our affiliated merchants.


We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers.  Rescheduling or cancelling your trip due to COVID-19 does not imply that Venture Destinations has not provided the services you hired us to provide. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us (Venture Fiji, Venture Destinations, Latitude Ventures).


By making a reservation, customer acknowledges that in all events, Venture Fiji, its suppliers or affiliates, shall not be liable for any incidental or consequential damages and that the sole extent of Venture Fiji's liability, if any, shall never exceed the amount actually paid by customer to Venture Fiji.


Any dispute arising out of, or relating to, any vacations offered shall be submitted to non-binding arbitration under the Federal Arbitration Act. To the extent that the Federal Arbitration Act either is inapplicable or held not to require arbitration of a particular claim or claims, Florida law pertaining to agreements to arbitrate shall apply and the arbitration shall be conducted under the terms of Florida Civil Procedure. Each party shall pay for its own costs, arbitration fees and attorneys’ fees, if any.


Venture Destinations (Venture Tahiti, Venture Fiji, Venture Australia, and South Seas Adventures) are divisions of Latitude Ventures, LLC, a Florida limited liability company, is a Registered Seller of Travel with the State of Florida. Registration number ST39510. Registration as a seller of travel does not constitute approval by the State of Florida.


Venture Destinations (Venture Tahiti, Venture Fiji, Venture Australia, and South Seas Adventures) are divisions of Latitude Ventures, LLC, a Florida limited liability company, is a Registered Seller of Travel with the State of California. Registration number CST 2127890-50. Registration as a seller of travel does not constitute approval by the State of California.


These Terms and Conditions of Sale are subject to change at any time at Venture Fiji’s sole discretion without prior notice.